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Level 2 Team Leading Apprenticeship

No prior knowledge, understanding, skills or qualifications are required before learners register for this qualification, however they may be seeking work within the business and professional management sector, intending to return to work after unemployment, or employed in an operational or technician based role; already have core occupational competence and knowledge within the sector, but are aspiring to enter a role that involves leading the development and/or performance of a team.

The Pearson BTEC Level 2 Diploma in Team Leading (QCF) is for learners who work in, or who want to work in the business and professional management sector. It gives learners the opportunity to:
● develop and demonstrate competence as a Team Leader, Section Leader, Floor Leader, Trainee Supervisor, Call Centre Team Manager or Supervisor
● develop and demonstrate the skills and knowledge to develop the core competencies of the roles above, including team leadership styles, team dynamics, problem solving, providing support, managing the work of teams and communication techniques
● develop personal growth and engagement in learning through the development of personal, learning and thinking skills (PLTS)
● have existing skills recognised
● achieve a nationally-recognised Level 2 qualification

Methods of assessment

Off-the-job: Learners need to have sufficient time away from the work environment to focus on developing their technical and industry knowledge, and transferable and
practical skills related to their job role.

Tutors use a range of teaching and learning methods to deliver this training effectively, for example:-
• demonstration
• observation and imitation
• practising (‘trial and error’)
• feedback on performance from experts and peers, reflective practice,
real-world problem solving, enquiry-based learning, simulation and role play,
• peer learning
• virtual environments
• questioning, discussions

On-the-job: planning opportunities with the employer for the development and practising of skills on the job.

• The on-the-job element of the programmeoffers opportunities for assessment and plays an important role in developing the learner’s routine expertise, resourcefulness, craftspersonship and business-like attitude.
• Written assessment
• Assignments
• Practical assessment

It is important that there is intentional structuring of practice and guidance to supplement the learning and development provided through engagement in everyday work activities.

• Integrating the delivery and assessment of Personal, Learning and Thinking Skills (PLTS) and Employment Rights and Responsibilities (ERR) if the programme is being delivered as a part of an Apprenticeship.

It is important that learners understand the relevance of these skills in the workplace and are aware of when and how they will be developing them (see Annexe B for mapping of PLTS to the units in this specification)


Learners who achieve the Pearson BTEC Level 2 Diploma can progress to Pearson BTEC Level 3 Award in Principles of Management, Pearson BTEC Level 3 Certificate in Principles of Management or the Pearson BTEC Level 3 Diploma in Management, which is the competencies component of the Advanced Apprenticeship in Management. Learners may also progress into roles such as Section Manager, Senior Supervisor or Assistant Manager.

Course Application